
When Loyalty Doesn’t Pay: Why Sticking with One Insurer Can Cost You

by Erin Anderson
When it comes to things like friends, relationships, and your favorite local coffee shop, loyalty pays off. But when it comes to insurance? Not always.
In fact, staying with the same provider for years without shopping around can quietly cost you hundreds — sometimes thousands — more than you should be paying. While it might seem easier to stick with what you know, that convenience can come at a premium.
Here's why loyalty doesn't always lead to savings, and what you can do this weekend to make sure you're not overpaying.
Familiarity Can Lead to Higher Rates
You'd think being a long-time customer would get you better rates — but that's not always how it works. Some insurers actually use a pricing strategy called price optimization, which rewards customers for not shopping around. Translation? If they think you're unlikely to leave, they might slowly raise your rates over time.
Meanwhile, newer customers often get better deals to entice them to switch. So while you've been faithfully renewing every year, someone else might be paying less for the same coverage — just because they asked.
Bundling Isn't Always a Bargain
Bundling your auto, home, or renters insurance can sometimes save money — but not always. Insurers know that bundling makes customers less likely to leave, which means they may not offer you the most competitive price year after year.
It's smart to review your bundled policy annually. In some cases, unbundling and choosing separate providers for each type of insurance could actually lower your overall cost.
Life Changes — Your Coverage Should, Too
If it's been a few years since you compared quotes, your situation may have changed more than you think. Maybe your credit score improved, you moved to a safer area, or you've had no claims in years. All of these can qualify you for better rates elsewhere — but your current provider won't always adjust your premium to reflect that unless you ask (and even then, not always).
Taking 30 minutes to update your details and shop around could result in a noticeable drop in your premium.
Don't Be Fooled by Loyalty Perks
That "loyalty discount" on your policy might sound like a big win, but it's often just a small percentage off an inflated base rate. When you compare real-world quotes, you might find that even with a loyalty discount, you're paying more than you would elsewhere without one.
Loyalty perks can also distract from hidden fees or less flexible coverage options. Make sure you're comparing apples to apples when you get quotes.
How to Make a Smarter Move This Weekend
If you've been with the same insurer for a while, this weekend is a great time to double-check whether that loyalty is really paying off. Here's how to do it:
- Compare quotes from at least three providers online. Many sites now let you see options in minutes.
- Check your current coverage so you can match it accurately when comparing.
- Ask your current insurer for a better rate — sometimes the threat of leaving is enough to trigger a discount.
- Look beyond price — consider customer service ratings, claim satisfaction, and coverage flexibility.
The Bottom Line
Loyalty to your insurance provider might feel like the right move, but it can quietly drain your wallet over time. The good news? You don't need to spend hours on the phone or switch providers blindly to start saving.
If you've got a free weekend, it's worth taking a little time to review your coverage, compare quotes, and see if your current policy still fits your needs — especially if your life, car, or budget has changed. A quick check-in could lead to lower premiums, better protection, or both.